san gabriel valley, ca free classifieds > San Gabriel Valley jobs > San Gabriel Valley customer service

Posted: Tuesday, February 5, 2013 12:03 AM


Online Retailer located in Irvine CA seeks 7 Customer Services Representatives to work in their call center. This is an immediate long term position.

Responsibilities include:

-Respond to high volume of inbound customer calls, research and resolve repairs and parts orders
-Provide information about the products, warranty and services
-Quickly analyze customer concerns and needs
-Demonstrate commitment to customer service by following up on customer issues and ensuring superior results
-Develop expertise on all Product brands within the organization

This position is full time and the schedule is Monday through Friday 8:30am - 6:00pm.

Experience/Skills required:

-Effective verbal and communication skills
-Must enjoy working with consumers, retailers, employees, etc.
-At least 1-2 years of Customer Service experience
-Strong analytical, organizational skills and ability to prioritize multiple tasks
-Ability to type 30 wpm
-Ability to navigate through several screens at once on a computer
-Ability to consider and know how decisions affect all cross-functional areas (merchandising, marketing, etc.)
-Strong proficiency in MS Word, Excel, and Outlook.

Benefits offered after 90 days:

- Medical
- Dental
- Vision
- Tuition Reimbursement
- 401K Match
- 30% Employee Discount

Please submit your resume to : for immediate consideration.

• Location: Irvine

• Post ID: 26919683 sangabrielvalley is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider.